Legal
PRIVACY POLICY
How we collect, use, and protect your information at Ludika VTT.
Information We Collect
Information You Provide to Us: We collect information you provide directly when you:
- Create an Account: Email address, username, password (encrypted), display name, timezone preferences
- Use the Service: Game tables you create, game content you upload (maps, tokens, cards, reference images), chat messages, dice rolls, gameplay actions
- Subscribe to Premium: Payment information is processed by our payment provider (we do not store credit card numbers)
- Contact Us: Name, email address, and any information you include in your message
Information Collected Automatically: When you use Ludika VTT, we automatically collect:
- Usage Data: Pages visited, features used, time spent on the platform, game sessions attended
- Device Information: Browser type and version, operating system, screen resolution, device identifiers
- Log Data: IP address, access times, error logs, performance metrics
- Cookies: Session cookies, authentication tokens, preference settings
Information from Third Parties: If you authenticate using OAuth providers (Google, etc.), we receive basic profile information such as your name and email address from those services.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain the Ludika VTT platform
- Process your game sessions and synchronize gameplay across players
- Store and manage your uploaded game content
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve the Service
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations and respond to legal requests
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
- Password Security: Passwords are hashed using industry-standard algorithms
- Access Controls: We limit access to personal information to authorized personnel only
- Secure Infrastructure: Our servers are hosted in secure data centers with physical and network security
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for a reasonable period after deletion
- Game Content: Retained while your account is active; deleted when you delete your account or specific content
- Chat Logs: Retained for the duration of the game session and for a limited time afterward
- Payment Records: Retained as required by law for tax and accounting purposes
You may request deletion of your account and associated data at any time by contacting us at privacy@ludikagames.com.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Portability: Request a copy of your personal data in a portable format
- Correction: Correct inaccurate or incomplete personal information through your account settings
- Deletion: Request deletion of your personal information, subject to certain legal exceptions
- Opt-Out of Marketing: Unsubscribe from promotional emails via the link in any marketing email
- Object to Processing: Object to certain types of processing, such as direct marketing
- Withdraw Consent: Withdraw consent for processing at any time where we rely on your consent
To exercise any of these rights, please contact us at privacy@ludikagames.com. We will respond to your request within 30 days.
Children's Privacy
Ludika VTT is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Service or provide any information to us.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at privacy@ludikagames.com, and we will delete that information from our systems.
Users between 13 and 18 must have permission from a parent or legal guardian to use the Service.
International Data Transfers
Ludika VTT is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to the United States and other countries.
We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.
Third-Party Links and Services
Our Service may contain links to third-party websites, services, or integrations (such as OAuth providers). We are not responsible for the privacy practices of these third parties.
When you click on a third-party link or use a third-party service, you are subject to that third party's privacy policy. We encourage you to read the privacy policies of any third-party services you use.
This Privacy Policy applies only to information collected by Ludika VTT.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at privacy@ludikagames.com with "California Privacy Rights" in the subject line.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
Legal Basis for Processing: We process your personal data based on: your consent (marketing), performance of a contract (providing the Service), legitimate interests (improving the Service, security), and legal obligations (tax records).
To exercise your GDPR rights, contact us at privacy@ludikagames.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email (if you have provided an email address)
- Display a prominent notice on our Service
Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@ludikagames.com. We aim to respond to all privacy inquiries within 30 days.
Contact
Ludika LLC — 5900 Balcones Drive STE 100, Austin, TX 78731-4298, United States
privacy@ludikagames.com